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Word ‘Knife’ Not ‘Family Friendly’ Who Knew? – M&M’s Rejects Knife Rights’ Order

M&Ms Says No To Knife Rights

M&Ms Says No To Knife Rights

KnifeRights.org

KnifeRights.org

Gilbert, AZ --(Ammoland.com)- Saying that the word “knife” in the Knife Rights logo “is not family friendly,” M&M’s rejected a Knife Rights order for promotional packages of M&M’s candies with the Knife Rights logo on them.

Then they lied in an effort to avoid taking responsibility for their absurd action.

The candy was ordered for an upcoming promotion through M&Ms’ customized Business to Business department. The customer service representative, Christian, was very helpful and the order was placed. Then four business days later we received a call from Christian to let us know that they would not fill the order since “the word knife is not family friendly.” That certainly came as news to us. Christian apologized for the delay getting back to us, we had called twice seeking confirmation the order would arrive in time, saying he had argued hard for us, but that his bosses wouldn’t budge.

We asked for a confirmation in writing of what he had told us, but when that was not forthcoming, we sent an email to him confirming the conversation we had and asking the company to correct anything that wasn’t factually correct. Shortly thereafter, Christian’s supervisor, Kathy, called. We had a similar conversation with her, to no avail, and again asked that they confirm that they were rejecting the order for the reasons both Christian and she provided, that “knife” was not “family friendly.

Instead we received a totally disingenuous email:

“Thank you for your email and allowing us to respond to your concern.

We would like to confirm that we have received and processed your request to cancel your order.  We are sorry to hear that you are cancelling your order and hope to have an opportunity to make your next event more special with personalized MY M&M’S® Chocolate Candies”.

To which we replied:

Thanks for this, but your email falsely states that this order is being cancelled at my request.  Please note that I do NOT wish for the order to be cancelled — it was your company decision to cancel the order because you object to the name and mission of our civil rights organization.  I have had several phone calls with representatives of your company trying to save this order.  Your cancellation notice falsely stating that the order was cancelled at my request only adds insult to injury, and is outrageous.

With that email they went from simply making what we view as a poor business decision by irrationally discriminating against Knife Rights, America’s knife owners and our many Second Amendment supporters, and moved on to falsely describing the entire transaction in a outrageous attempt to avoid responsibility for their actions.

Knife Rights did not cancel the order; M&M’s did.

We just thought you ought to know.  For ourselves, we intend to wean ourselves from their products. Mars, Inc. is the parent company and one of the world’s leading food manufacturers, that while perhaps best known for its chocolate and candy brands (M&M’s, Milkey Way, Altoids and Life Savers to name but a few) is also in food, pet care and drink products with many brands you know, including Wrigley, Uncle Bens, Seeds of Change, Pedegree and Whiskas. You can find lists of their products at: http://www.mars.com/global/brands.aspx

Come Halloween this year our family will carve our pumpkins using several different knives, but instead of giving the children who come to our front door M&M’s, Snickers and Milky Ways, as we have for many years, they will be given a treat that will not bear the Mars, Inc. brand.

If you’d like to let them know how you feel about the word “knife” not being “family friendly,” you can contact M&M’s at: 1-908-852-1000 (only M-F 9:00-5:00) or via email using the form at: https://www.mms.com/us/contact

 

Doug Ritter
Chairman and Executive Director
Knife Rights, Inc.
Knife Rights Foundation, Inc.
www.KnifeRights.org
twitter.com/KnifeRights
facebook.com/KnifeRights
Email: dritter@KnifeRights.org

America’s Grassroots Knife Owners Organization Rewriting Knife Law in America
Have you signed up? Go to: www.KnifeRights.org

About:
Knife Rights (www.KnifeRights.org) is America’s Grassroots Knife Owners Organization, working towards a Sharper Future for all knife owners. Knife Rights is dedicated to providing knife owners an effective voice in public policy. Become a Knife Rights member and make a contribution to support the fight for your knife rights. Visit www.kniferights.org

  • 8 User comments to “M&Ms Says NO To ‘Knife Rights’ Civil Rights Organization”

    1. Do they not use a knife to cut their steak, their chicken, their fish, their pork, their vegetables at home, and a series of small knives on the die that cuts out all the little chocolate M&M piecing and a very large knife to cut the chocolate for other chocolate products they make to sell to families?

      If they truly family friendly, the better get rid of all of their knives and close up shop!

    2. Oh man,them scary knives !

    3. Janek on June 3, 2014 at 8:59 AM said:

      Just another example of how corporate influence effects ‘change’ in America.

    4. Larry on June 3, 2014 at 9:46 AM said:

      Liberals, continuing to show their ignorance and lack of common sense. I very seldom buy any of their products anyway.

    5. brian winters on June 3, 2014 at 10:55 AM said:

      In Nj anything knife related is also problematic. One car dealership i worked in as a salesman wanted to have pocket knives with the dealership name and car co logo on and were told no way by the parent co.

    6. Gary D. on June 5, 2014 at 9:22 AM said:

      How do families cut birthday cakes across this with a saw?
      My family will never buy anything made by Mars Candy.

    7. 1389AD on June 6, 2014 at 6:27 PM said:

      I like to cook and use knives every day to prepare food. What’s so family-unfriendly about that?

      I have to assume that the Mars Candy bigwigs either were allowed to grow up eating junk food that requires no preparation (such as what Mars sells) or were hand-fed by servants who never let them see the inside of a kitchen.

    8. Chuck on June 7, 2014 at 8:50 PM said:

      M&M is not people friendly!!! Boycott them!!!!!!

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