Remington Announces R51 Pistol Exchange

Remington R51 Pistol
Remington R51 Pistol
Remington
Remington

Madison, NC --(Ammoland.com)- Earlier this year, we launched the innovative R51 subcompact pistol to critical acclaim.

During testing, numerous experts found the pistol to function flawlessly. In fact, they found it to have lower felt recoil, lower muzzle rise and better accuracy and concealability than other products in its class.

However, after initial commercial sales, our loyal customers notified us that some R51 pistols had performance issues.

We immediately ceased production to re-test the product. While we determined the pistols were safe, certain units did not meet Remington’s performance criteria. The performance problems resulted from complications during our transition from prototype to mass production. These problems have been identified and solutions are being implemented, with an expected production restart in October.

Anyone who purchased an R51 may return it and receive a new R51 pistol, along with two additional magazines and a custom Pelican case, by calling Remington at (800) 243-9700.

The new R51 will be of the same exceptional quality as our test pistols, which performed flawlessly.

We appreciate your patience and support.

Remington R51 Pistol
Remington R51 Pistol
  • 20 thoughts on “Remington Announces R51 Pistol Exchange

    1. It’s refreshing to see a company do the right thing! I don’t own one of those pistols but I am going to go look at them next time I am at the store. Let’s all support companies like Remington!

    2. Sounds like Remington is doing its customers a solid. Good for them, and I’m glad to hear it. I like the look of the gun, but was scared off by the mixed reviews.

    3. Good for Remington. It is important to maintain the credibility of your brand by admitting that you made a mistake and to correct it this way. I would definitely consider purchasing an R51 in the future.

    4. Looks a lot like my Walther PPK and if it is half as fun and accurate it might be my next toy as well. Any idea on $$. If one buys one today will it be the “new one” or do we need to wait till October to make sure we get the new one? Also will we get the extra goodies as well or is that for only those with older stock “potentially” defective goods? Dr D

    5. The right thing would have been NOT to do the beta testing on the customers. But that seems to be the way of big corporations. Get it right before you market it. Lexus spent 10 years developing their big sedan before one was ever sold.

    6. Well, I’ve been on hold for 55+ minutes waiting to talk with someone. Needless to say Big Green can’t even answer the phone well. I would settle on my money back and buy a Ruger, much better customer service.

    7. Interesting to note the change of quality expectations by consumers over the last 50 years. There has been a definite shift from expecting things to work the first time to accepting defective products and praising the manufacturer for quickly fixing them. Has anyone noticed that gun manufacturers have been producing more and more guns with problems, even Glock and as long as they fix it in a few months, there is no problem. Very interesting, that is all I am saying.

    8. It is a complete falsehood that Remington has “owned up” to the problem or is “doing right” by anyone. They have been aware of this issue since the very first production R51s hit the shelves, four months ago in March. They are only NOW communicating anything. In fact, they did everything linguistically possible in their carefully crafted, 170 word statement to AVOID owning up to anything. They state “some” R51 had issues – seems to me that they almost ALL do. The state the gun is “safe” but it is not for several reasons, the least of which is that a gun oriented for self defense that is horribly unreliable is not safe by any stretch of the imagination. (and this is without getting into the signs of pressure issues in the gun and documented out of battery discharges) They offer to “replace” anyone’s R51 – no questions asked. That is a recall in my vocabulary. The stated out their “update” as a marketing sales pitch – with more than 60 words of the entire statements 171 being POSITIVE marketing BS that heaps accolades on the R51 and admits nothing – not the opposite.

      I think the best barometer as to whether Remington can adequately clean this horrific mess up is how they communicate with their customers – and its not starting off good. Many of the faulty R51s were already on the way back to Remington in MARCH. That would make it 4 months since the issue came to their attention – although I have no idea how the guns could have even made it out the door. By the time the expected “production restart” starts in October (and they didn’t say whether that was the 1st of October or the 31st) is it likely that anyone who’s been out a working gun will have one in hand in less than 7-9 months when considering shipping, etc? The compensation to the purchasers is a plastic box to replace the cardboard one that Remington shipping the gun in to begin with is Remington “making things right?” I don’t think so…

    9. Consider their position on the 700, only doing a recall recently and on a limited production span. This is no different. Calvin has it right.
      What a shame. If only they could have just made the original 51 all over again…now that is a nice pistol…

    10. I agree with others that gun owners should stop getting excited over new guns and becoming Beta testers for the companies. Sig used to have a fantastic reputation but as of late far too many new guns have come out with issues. I anxiously await the new H&K VP9. A reasonably priced, striker fired H&K 4 years in testing. I have a feeling this one will work from the get go.

    11. Not surprised they had problems, when you have stupid union thugs making guns you’re going to have problems.

      ALL unions should be BANNED

    12. I had one of these abominations, probably first production run (April). Gun was put together wrong from the factory, failed to feed, failed to eject, failed to go into battery, and the rear sight walked out of the dovetail in 30 exasperating rounds. I sat for 6 weeks waiting for Rem. to do something, it was only a formal Better Business Bureau complaint that got a response and a full refund. No gun dealer in my area will sell or even special order the gun due to the issues they have had with 100% reporting that everyone they sold had to be returned. The worst thing is that the respected GunTests magazine just did a review of this excrement and gave it a glowing “A” rating. I sent a scathing letter to the editor at GunTests pointing out the issues only 2 hrs. before seeing this press release. I would have loved to have shoved that tidbit at them as a coup de grace, but I suspect mine wasn’t the only negative response they receive. Remington owes everyone exposed to this P.O.S. an apology.

    13. I bought on of the R51’s in June. I really liked the gun. Like the original, pointability was excellent. Accuracy was good. Felt recoil was less than my other 9 mm.s.

      Did I have problems? After about 75 rounds I had an occasional FTF. It appeared I was getting a light strike from the firing pin. I had two fail to function with some cheaper ammunition I bought. I had no fail to feed from the Remington or other well known defensive brands I tried.

      I did send my R51 back to Remington last week. My serial number was fairly low, and with the FTFs I decided to accept their offer. Shipping was at no cost. UPS picked it up from me. So I am without an R51 for a few months. I have several other .380s, 9mm.s, .40 S&W and .45 ACP to use and carry in the meantime.

      I have owned and shot Remington firearms for the last 60+ years. My Mdl 24 .22 was built in 1925 and came to me as a youngster. It is retired now, but still a great .22.

      Remington associates I spoke to were pleasant, helpful and efficient. I won’t bash the company like some of the previous posters. In this day and age, the arms companies seem to have far fewer callbacks or production problems compared to the rest of the purveyors of goods and services.

    14. I have been trying to send my R51 back to Remington. I have made calls every week and they can not even send out a box. Not sure if I do send it back if it will be the last time I see it. S&W did a turnaround on a handgun in 4 weeks that is service. Remington has fallen a long way.

    15. I just heard about the recall today and called to find out whats going on. I was told that I have three options..

      1. Return and wait for a replacement with 2 extra mags and a custom Pelican case. The production release has been pushed back through the first quarter of 2015….so maybe April or May is what I was told.
      2. Full refund with the original receipt
      3. FFL exchange for a new R1

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