Leupold Tactical Optics Sharpens Focus on Customer Service

Leupold Tactical Optics Sharpens Focus on Customer Service

Leupold Tactical Optics
Leupold Tactical Optics

BEAVERTON, Ore. –-(Ammoland.com)- Building on a long tradition of outstanding customer service, Leupold’s Tactical Optics Division has assembled a dedicated team to meet the needs of American warfighters, law enforcement personnel and other customers worldwide.

Leading the team is Carol Schmidlin, Tactical Sales Operations/Trade Show Coordinator. Schmidlin has 13 years of experience in customer service, including five years in management positions. She joined Leupold in 2005 as an executive assistant supporting the president/CEO, human resources and tactical divisions. Schmidlin was the interim trade show coordinator for two years and is nearing completion of requirements for becoming a Certified Trade Show Marketer.

Rounding out the team are tactical sales service representatives Jeremiah “J.R.” Rowley and Steve DiGregorio. Rowley served as a U.S. Marine for more than 10 years, with two combat tours in Iraq and various deployments to other countries as a combat engineer and weapons instructor. He also served as a platoon sergeant, battalion operations and training NCO, range coach and range safety officer. Rowley joined Leupold in 2009.

DiGregorio joined Leupold in 2007, taking the position of security lead. Also a former Marine (four years of service), DiGregorio was a casino security shift manager prior to joining Leupold.

“Top-notch service is critical for those who depend on their optics, whether they are on the battlefield, in a SWAT situation or at a shooting competition,” said Kevin Trepa, Leupold’s vice president of tactical sales and marketing. “Carol, J.R. and Steve have the experience and skill set needed to ensure customer service excellence, here in the U.S. and worldwide.”

Leupold’s Tactical Optics Division plans a number of new product introductions and upgrades in 2010. The Leupold Tactical Optics line includes Mark 4 Close Quarters/Tactical (CQ/T), Mid Range/Tactical (MR/T), Long Range/Tactical (LR/T) and Extended Range/Tactical (ER/T) riflescopes; Mark 4 Prismatic 1x14mm riflescope; Mark 4 tactical spotting scope; and tactical binoculars. Other products for the tactical market include Mark AR riflescopes, MX and MXc flashlights, and Mark 4 mounting systems. In addition, Leupold has introduced the new DeltaPoint™ reflex sight for use on handguns, rifles and shotguns.

For more information on Leupold Tactical Optics, go to www.leupold.com.

Leupold & Stevens, Inc., the preeminent American-owned and -operated optics company, employs more than 600 people in its state-of-the-art facility near Beaverton, Ore., where rugged, dependable, high-performance Mark 4 and Golden Ring sports optics are designed, machined and assembled. Leupold is a fifth-generation, family-owned company whose products are sold worldwide to military warfighters, law enforcement personnel, hunters, wildlife observers and competitive shooters. The product line includes rifle, handgun and spotting scopes; binoculars; rangefinders; flashlights; mounting systems; and optical tools and accessories.

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