About naayoon

Air Tahiti Nui Wheelchair Assistance provides comprehensive support to ensure passengers with reduced mobility experience a smooth and comfortable journey. From the moment you arrive at the airport, the airline’s dedicated team is available to assist with every step of your travel. Upon request during booking or at least 48 hours prior to departure, wheelchair services can be arranged, ensuring that proper accommodations are in place. At the airport, specially trained staff are available to help with ticketing, check-in procedures, and security clearance. They prioritize comfort and convenience, escorting travelers through busy terminals and to their departure gates efficiently. Passengers utilizing Wheelchair Assistance also benefit from dedicated baggage services. Ground personnel assist with luggage handling from the check-in counter to boarding, helping reduce the physical burden on travelers. On arrival, staff are ready to retrieve and transport baggage through customs and to ground transportation areas, maintaining a seamless experience throughout. In addition, the airline ensures that flight information is easily accessible for passengers needing assistance. Real-time updates, gate changes, and boarding announcements are communicated directly by staff to keep travelers informed and relaxed. Customer support is another key component of Wheelchair Assistance. The airline’s service agents are trained to offer respectful, courteous, and personalized assistance both before and during the trip. From clarifying travel requirements and medical forms to coordinating connecting flights or layovers, the team ensures all special needs are met. Travelers can reach out via phone, email, or directly at the airport to request support. Air Tahiti Nui’s goal is to deliver a stress-free, dignified, and supportive travel experience for all passengers requiring mobility assistance, demonstrating a strong commitment to accessibility and inclusive service.